Services & amenities
1Accessibility
- Wheelchair accessible entrance
- No
Gallery
4Customer reviews
Review topics
- knots 10
- poppy 7
- tissue 5
- muscle 5
- lower back 4
- head 3
- tense 3
- toe 2
- stress 2
- face 2
Available reviews: 15
Poppy is amazing! One of the best massages I’ve ever had she really knows what she’s doing. Super professional, friendly, and made me feel completely relaxed and comfortable. I left feeling refreshed and recharged. Highly recommend her!
Owner response
Thanks you for a nice review hope you get well soon.
Big thank you to poppy, i had a lot of stiffness in my lower back and a trapped nerve in my shoulder. Poppy set about me, as others have mentioned, Poppy was excellent , friendly , polite and professional. I booked a 1 hr session, had a deep, hard massage. I came away a lot more relaxed and improved movement. Highly recommend BanThai. 🙏
Owner response
Thanks Steve, happy to help. See you soon.
First time trying Ban Thai, The ladies were very welcoming and friendly. The vibe was very calming and Poppy gave me the most amazing full body massage. I will definitely be returning. I reccomend this place to anyone in Newcastle :)
Owner response
Thanks Sophy, so glad you enjoyed your time at Ban Thai.
More reviews+12
I have a historically bad back and slipped disc. Anna was so good, kept checking pressure was right and avoided sensitive area. So thorough, even my hands feet and head were massaged. Has really helped my aching back and will be returning!
My first visit and treatment with lovely ANNA. As everyone has said, such a superb full body massage. My feet and legs felt so light I skipped out. My sore back felt amaZing. The head and face, oh and hands was absolutely divine. All in all it was just FABULOUS 🤩. I hope to become a regular. Thank you for your hard work and focused effort. You made me very happy 😊.. Diane. Ps... Will bring Steve next time 😉
Owner response
Thanks Diane for leaving such a nice review and thanks to ANNA for being a valued member of the Ban Thai Team. Hope to see you again soon.
Literally life altering haha. The place is a small hole-in-the-wall, green door with a holden handle (in case you are walking in circles like I was). But such an incredibly good massage service! Poppy was fantastic. She was attentive to the small and big knots, and was really per…More reviews
Literally life altering haha. The place is a small hole-in-the-wall, green door with a holden handle (in case you are walking in circles like I was). But such an incredibly good massage service! Poppy was fantastic. She was attentive to the small and big knots, and was really persistent with a deep stubborn knot I have. All the other pains are all gone- and she cracks all your joints like a chiropractor! I would highly recommend going for a full hour massage if you have chronic long term muscle aches. I will definitely book in another session next week!
Address, details and prices as attached.Owner response
Hi and thanks for booking with Ban Thai and for your good review.
Had a wonderful couples full body massage. Just the right amount of pressure was used. Rooms are warm and welcoming will definitely be coming back. Just can't thank the team enough feeling much better
Owner response
Hi and thanks for booking with Ban Thai and we are pleased to hear that you enjoyed the treatment.
Lovely place and people had a 90 minute deep tissue massage off Anna it was the best Massage I’ve had yet I Felt so much better afterwards just what I needed and she’s professional and really good at her job,will definitely be having another massage of Anna thanks Dan
Went in for a deep tissue massage thinking I just needed a little TLC… turns out my entire body was a tense disaster from head to toe! The therapist clearly knew her stuff – she found knots I didn’t even know existed. 🥴 Yes, it was painful. Yes, I probably sounded like a dying …More reviews
Went in for a deep tissue massage thinking I just needed a little TLC… turns out my entire body was a tense disaster from head to toe! The therapist clearly knew her stuff – she found knots I didn’t even know existed. 🥴
Yes, it was painful. Yes, I probably sounded like a dying whale and ruined the tranquil spa vibes for everyone else (sorry!). But honestly? WORTH. EVERY. SECOND.
Walked in like the Hunchback of Notre-Dame, walked out feeling like I could do a backflip (I won’t, but still). Definitely booking more sessions – my body clearly has years of stress to work through.
Highly recommendOwner response
Hi and thanks for your good review. No pain no gain 😀 glad you felt better and looking forward to seeing you again.
Fabulous massage today here by Anna. Absolutely perfect. Really nice place inside; great decor, spotlessly clean and smells so good. Highly recommend. Thank you Anna
Owner response
Thanks for your compliments and we looking forward to see you again soon.
Had a wonderful full body massage today by Anna.......very relaxing and very professional. She was concentrating more on my upper back/shoulders as they are really tight muscles after a neck operation I had a few years ago. She really is a superb masseur whom I highly recommend. Get booking in folks.........most relaxing hour you'll ever have 👌
Owner response
Thanks Tina for your lovely review so glad to hear you are enjoy your massage today see again soon xxx
Poppy is amazing. Very intense massage but felt great after. Found my knots and worked to ease them. Wonderful
Poppy did a wonderful job loosening all my knots, even though my shoulders were so tight! Atmosphere was lovely and relaxing. I'll definitely be back soon.
Owner response
Thanks a lot for lovely review hope to see you again soon.
I’m leaving this review after my second visit. Having suffered from a lot of back pain I thought I would give this place a try. After my first visit I managed to sleep a lot better 🙏🏽 I was so grateful. I had Anna today and she was amazing! She worked on my existing knots and a…More reviews
I’m leaving this review after my second visit. Having suffered from a lot of back pain I thought I would give this place a try. After my first visit I managed to sleep a lot better 🙏🏽 I was so grateful. I had Anna today and she was amazing! She worked on my existing knots and areas I have been struggling with, overall I feel so much better and will definitely book in again. Nice ambience and atmosphere, would definitely recommend.My first visit to BanThai therapy. I’d booked by phone so hadn’t seen inside when I turned up for my appointment. I loved it, quite dark, warm and fragrant, very cosy. Anna did my massage, top to toe for an hour, it was just marvellous. I feel thoroughly pummelled, very relaxed and recommend a visit.
Owner response
Thank you very much for your good review and we are happy to have helped. Hope to see you again soon.
Opening hours
- Monday
- 10:00–20:00
- Tuesday
- 10:00–20:00
- Wednesday
- 10:00–20:00
- Thursday
- 10:00–20:00
- Friday
- 10:00–20:00
- Saturday
- 10:00–20:00
- Sunday
- 10:00–20:00
Find us
Newcastle
1a Ellison St, Wolstanton, Newcastle-under-Lyme, Newcastle ST5 0BJ, United KingdomQuestions & answers
101Hi, what are the prices for massage, how long etc? thanks... Carl.
Popular times
Friday
Monday
Saturday
Sunday
Thursday
Tuesday
Wednesday
Location details
- neighborhood
- Wolstanton, Newcastle-under-Lyme
- street
- 1a Ellison St
- postalCode
- ST5 0BJ
- plusCode
- 2QJM+P3 Newcastle, United Kingdom



